Technical Troubleshooting
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Changing Language
The game language can be changed at any time via the Settings menu, although please keep in mind that for some titles, the server may be spe...
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Game Doesn't Load
If the game is failing to load on your device, there may be a couple of causes. Firstly, you may have been removed from the game round ...
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Game Sound & Music
Game sounds and music can be enabled or disabled via the Settings menu. If you are unable to hear any sounds, despite having them turned on,...
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Notifications Not Working
If you are not receiving notifications from your games, please first check your device’s Notification permissions and settings, as the game ...
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Receiving Error Messages
If you receive an error message or crash report while playing, please ensure that you read the message that appears. If you are consistently...
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Reporting a Bug
Bugs are an unfortunate but inevitable reality of gaming, and so we have made reporting them as streamlined and straightforward as possible....
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Stuttering and Freezing
Stuttering and freezing, in game terms, refers to incidents where the game seems to freeze up, or you are unable to interact with it. Stutte...
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Ugly Map Colours
Each Supremacy title comes with a number of different map settings, each representing a different set of information. If you find that your ...
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