Available Payment Methods

The available payment methods will be displayed at the purchase screen of the storefront of your choice. Please be aware that our Support te...

Cancelling Memberships

Cancelling memberships in Supremacy titles is in fact, not necessary, as we do not automatically charge for any of our services, and no subs...

Chargeback Bans

Please keep in mind that performing chargebacks will result in the immediate suspension of your account, and potentially the blacklisting of...

Creator Codes

What is the Content Creator & Community Code Program?What is the Program?The Creator & Community Code Program enables content creato...

Overcharged on Receipt

iOS receipts will often group together charges, meaning that you may see a receipt with a higher charge than you recall paying. Wheneve...

Percentage Added Value

Some offers may show an added percentage on their icon, which refers to how much more in terms of content you are receiving with this purcha...

Price Difference PC/Mobile

The difference between prices on mobile and PC is down to the fees charged by mobile platforms, so please investigate the options on offer b...

Purchase Did Not Arrive

If you have completed a purchase, but the contents have not arrived in your account, you may need to reach out to our Support team for assis...

Requesting a Refund

Refunds can be requested for anything you bought in our store, although there are certain criteria that must be met for us to grant the refu...

Special Offers

Special offers are generated based on certain account criteria, when seasonal offers are in place, and are also randomly provided. Regularly...

Store Region or Currency Change

If you would like to adjust your store region or currency in our webshop, please reach out to our Support team. For Google Play, the Ap...

Transferring a Purchase

As a general rule, purchases are non-transferable between accounts. This is because certain offers may be made available when an account mee...