Accounts
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Account Compromised
Account security is of paramount importance to us, and so we would always advise that you never give your login credentials to anybody else ...
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Account Deletion
If you would like to delete your account, simply head to your Account Settings and look to the bottom of the menu. There, you’ll see the opt...
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Account Reset?
At this time, there are no known issues that would result in an account’s progress being reset. If you log into your account and find that y...
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Changing or Resetting Passwords
Your password can be changed at any time via your Account Settings menu, so long as you recall your original password. If you did not s...
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Changing Usernames
Changing your username is a simple process, but please keep in mind that it can be performed only once. Head to your Account Settings, ...
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Emails Not Received
If you are not receiving emails from Supremacy titles, this may be due to a couple of reasons: The email address on your account does n...
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iOS Logout
We are aware that some iOS users may be regularly logged out of their accounts, and that this has resulted in accounts becoming lost. W...
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Logging Out on Mobile
At this time, it is not possible to manually log out of your account via a mobile device. Please be aware that maintaining multiple accounts...
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Lost Account
Losing access to your account can be very frustrating, and so we have processes in place to help you get it back. Firstly, we would alw...
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Managing Data Privacy & Consent
Your data privacy and consent settings may be reviewed and adjusted via the ‘Data Protection’ and ‘Consent Choices’ options at the bottom of...
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Merging Accounts
At this time, it is not possible to merge accounts. This means that purchases, stats, experience levels, achievements or unlocked units cann...
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Redirected to Support on Login
If you are redirected to the Support chat when attempting to log into your account, your account has likely been suspended. An account ...
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Unsubscribing from Emails
Receiving unwanted Supremacy emails? Unsubscribing from our mailing list is easy: all you need to do is click on the ‘unsubscribe’ option at...
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How do I change my email address?
For PC users:Access the game website on any browser. On the upper right corner, you’ll see the Settings icon (a cog wheel), click on it.You’...
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How do I start over, or create a new account?
If you don't already have an account, and you're looking to get started and create one, all you need to do is head to the game's homepage an...
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How do I find the merch store?
You can find all of our merch stores right here: Call of Warhttps://callofwar.myspreadshop.com/ Iron Order 1919https://ironorder19...
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