Appealing a Ban

If you believe a mistake has been made in the suspension of your account or your removal from a game round, please reach out to our Support ...

Cheating

While incidents of cheating are very rare, it is never wise to rule out the possibility, and for this reason, we encourage users suspecting ...

Multiaccounting

Multiaccounting is the act of using multiple accounts to gain an advantage over other users. This can be when one user has multiple accounts...

Reporting a Player

In order to report another player for abusive conduct or cheating, please open the Support chat and select the ‘Report a Player’ option. Ple...

Toxicity

Toxic behaviour in diplomatic messages, the newspaper, private messages or game chat will not be tolerated, and players who cannot conduct t...

Wolfpacking

‘Wolfpacking’ is a term used by our players to describe two different types of unfair play. The first is when a group of players band t...

How do I report Multiaccounting?

While we work on improving our Multiaccounting detection and response systems, our Game Operators are on standby to assist with any reports ...

Communication Rules

BasicsWe do not allow harmful, abusive, vulgar, racist, derogatory, rude, dismissive, diminishing or otherwise harmful posts. The naming or ...